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How to Communicate in a Healthy, Constructive Manner

Research has shown that there is a structured communication format that can be very helpful for couples to communicate in a more healthy and constructive than they often do.  This format is called by a variety of names, such as Active Listening or Mirroring.  The basic elements of this communication format are shown below. 

If you find that you are unable or unwilling to practice this format with your partner, you may need help from a professional who can help you understand what is causing the problems in your communication.  Couples Therapy is very helpful in this case.

There are typically four major blocks to healthy communication which couples experience in their interactions:

    1. Arguing or Withdrawing

    2. Blaming and Accusing

    3. Not Listening

    4. Changing the Subject

By using these blocks to good communication, a couple virtually insures that they will not be able to resolve conflicts.   Over time, these styles of communication will create resentment, distance and an unhappy relationship.

Fortunately, there are skills which can be learned by most couples, to substitute for each of these communication blocks.  In this format, only one person speaks at a time, and the other person's job is purely to listen.  Only when the first person is completely done talking does the other one begin expressing what they have to say.

Instead of arguing or withdrawing, couples can learn to:

1. SET THE STAGE FOR HEALTHY COMMUNICATION

For good communication to occur, it must be the right time and place.  If either of you is too upset or distracted, the interaction will most likely end up with one of the above four communication blocks predominating the discussion.  So if you know you or your partner is too upset to have a constructive conversation, do the following:

-Stop and cool down; leave the situation if necessary for a while
-Set a specific time and place to talk again
-Don't interrupt your partner; let them express
-Acknowledge your partner's concerns

Instead of Blaming and Accusing, couples can learn to:

2. USE "I" MESSAGES

When couples do a lot of blaming and accusing, they start many sentences to each other with words such as "you always..." or "you never...".  Their partner is immediately put on the defensive when they hear a sentence beginning with the word "you". 

A better method is to take responsibility for what you are feeling and communicate that to your partner.  Begin your sentences with phrases like "I feel..." or "I think..."   

-Discuss your feelings in a responsible way 
-If you discuss your partner's behavior, again do so in terms of your feelings
-Let your partner know your feelings when they engage in the behavior
-Tell your partner the consequences of their behavior to you

As an example of this, if you are upset your partner doesn't call when they're coming home late, you could use blaming and accusing and say, "You're irresponsible" or "You don't care about me" or "You're selfish".  Using "I" messages, the same statement might come out like this: "When you stay out late past when you told me you'd be home, I feel hurt, frustrated and angry. When you finally do come home, I really don't want to be close with you.  In fact, it usually takes me all day long the next day before I feel like being close with you again."

Instead of not listening, couples can learn to:

3. USE ACTIVE LISTENING

With Active Listening, the listener's job is purely to listen, without interruption, without adding anything to what the speaker has said.  The key elements of Active Listening are to:

-Listen to understand: even if you don't agree with what you're partner is saying, pay attention and listen to it. 
-Summarize: after you've heard them, paraphrase and repeat back what you heard.  "So what I heard you say was..."  
-Verify: when you are done summarizing what you heard your partner say, ask them, "Did I hear you correctly?"  Let them give you feedback.  Maybe you missed an important element of what they said. This is not a test and not about being right or wrong; it's about listening and your partner being heard.
-Be open and receptive for more input: when your partner has agreed that you have heard them on that one comment, ask them, "Is there anything else you want to say?"  Let them know that they have the floor until they are finished getting everything out that they need to.

Instead of changing the subject, couples can learn to:

4. STAY ON ONE SUBJECT AT A TIME

By agreeing ahead of time to talk only about one topic and nothing else, couples can make significant progress on an issue.   It may take several sessions to hear what each other has to say about a topic, just as it took some time for the feelings about it to develop.  Be patient and keep talking.


By using this structured communication format, couples are forced to listen without interruption, and to take responsibility for what they are experiencing.  While getting skillful at this format takes some practice, it is more than worth the effort when couples see that they have the power to transform repetitive hostile arguments into healing, solutions-focused discussions.   And when this communication exercise is used in tandem with the method for resolving conflicts, couples have some very powerful and effective tools at their disposal.

 


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